The sign for a Starbucks Coffee shop is seen in New York.
PHOTO CREDIT: Hector Retamal/AFP/Getty Images via Slate
After last month’s incident of racial bias at Starbucks, the company has made plans to close all 8,000 stores across the country for “racial bias education.” This workshop will take place later this month and cover roughly 175,000 Starbucks employees in an effort to curb both explicit and implicit racism.
“In Philadelphia, the store manager’s actions were so unjustifiable and obviously racist that, far from resolving a bad situation to make customers happier, she created a bad situation which made her customers furious, to the point that they took out their phones and vocally objected to what was going on. If any manager feels empowered to act in such a manner, that’s reason alone for a CEO to call an all-hands and try to right the ship.” ~ Felix Simon via Slate
Some call the workshop a mere publicity stunt or they say Starbucks is misguided in this effort as they focus on implicit bias vs. explicit bias. Others say this is a great move forward and other companies should follow suit. The issue of racism is still very relevant and present and needs to be discussed in the workplace.